Shipping & Delivery Policy
Last updated July 21, 2026.
Order processing
GearTechOutpost sells physical 3D-printed cases, mounts, and utility parts. Some products and colors are stocked, while others are printed to order.
- Stocked colors: Normally processed and handed to the carrier within 1–2 business days.
- Print-to-order and custom colors: Normally processed and handed to the carrier within 3–5 business days.
Business days exclude weekends and United States postal holidays. Processing time is separate from carrier transit time.
Shipping cost and carrier estimates
Available shipping methods, shipping charges, and carrier delivery estimates are displayed during checkout. GearTechOutpost does not guarantee a fixed carrier transit period. Tracking information and updated carrier estimates are provided when available after shipment.
Customers are responsible for providing a complete and accurate shipping address. Contact jay@geartechoutpost.com immediately if an address needs correction. An address change may not be possible after production, packing, or label creation begins.
Delayed, missing, or damaged shipments
For a delayed, missing, or damaged shipment, contact jay@geartechoutpost.com with the order number, a description of the problem, and clear photos of the item and packaging when damage is involved. GearTechOutpost will review the shipment and provide the appropriate carrier-claim, replacement, or refund options.
